Terms Of Service

Terms and conditions

6 Cancellation
(1) In the event of an order being cancelled by the Customer after the order has been accepted by the Company the Company shall be entitled without prejudice to any rights of action it may enjoy in respect of such cancellation to make a cancellation charge to cover the Company's loss arising from such cancellation.

(2) If in the sole discretion of the Company the Customer's Materials are not of the necessary technical standard to enable the Services performed or are otherwise objectionable or potentially objectionable on the grounds set out under section 3(2) or section 3(3) above, the Company may cancel the order and make a charge to cover any expenses or costs incurred by the Company arising from such cancellation including the Company's expenses in determining that the Customers Materials are not of the necessary technical standard.

7 Rates
(1) Rates published on the Company's website current at the date of the Customer's order are exclusive of any Value Added Tax which may be applicable.

(2) Rate cards catalogues leaflets and other literature issued by the Company are intended merely to be an indication of the matters therein referred to and not to constitute any part of the Contract or a representation.

(3) The prices quoted in the rate card are based on costs current at the date of issue thereof. The Company reserves the right to alter the price without notice to cover variations in cost prior to completion of the Services and the price payable by the Customer shall be that existing at the date of the completion of the Services.
(4) Any of the Customer's Materials that require preparation before use will be subject to an additional charge covering the time and labour involved

8 Payment

(1) Payment shall be made in full on approval by the Customer of a proof of the Goods to be delivered or Services to be supplied, unless the Customer has been accepted as an account Customer in which case payment shall be made in full within 30 days following the date of notification by the Company of completion of Services or that the Goods are ready for delivery.

If a Customer fails to take delivery of the Goods within 21 days of notification of completion, the Company may thenceforth charge a reasonable sum for storage without prejudice to any other claims of the Company.

Where any sum or sums remain due to the Company for a period in excess of 21 days from the due date then the Company may elect to charge interest at either:

(a) the rate of 12% per annum on such sum or sums;

(b) the rate payable under the Late Payments of Commercial Debts (Interest) Act 1998 interest running before as well after any judgment obtained against Customer. Interest shall be calculated and accrued monthly on the outstanding balance (including accrued and unpaid interest).

Without prejudice to any other remedy of the Company hereunder in the event of the customer for any reason whatsoever failing to make due and proper payment of any sum or sums which become payable by the Customer in accordance with the provisions of these Trading Terms and Conditions the Company shall have the right to detain and keep in its possession and control any and all of the Customer's Materials in its possession under this Contract or any other Contract until such time as all outstanding sums (including interest if any thereon) under this Contract or any other Contract have been paid in full by the Customer.

9 Delivery and Acceptance
Delivery and collection of the Customer's Materials and any goods supplied by the Company shall be the Customer's responsibility. If the Company agrees to arrange packing and transport it will do so as the Customer's Agent and the Customer shall reimburse the Company the costs of transport and packaging, Customs Duty and other costs including a service charge at the Company's reasonable discretion. The Customer is deemed to have accepted the Goods on delivery to the Customer or to the agent responsible for transportation to the Customer.

10 Risk and Passing of Property

(1) Risk of damage to or loss of the Goods shall pass to the Customer:

• in the case of Goods to be delivered at the Company's premises, at the time of when the Company notifies the Customer that the Goods are available for collection; or

• in the case of Goods to be delivered otherwise than at the Company's premises and/or after packaging by the Company, at the moment the Goods are ready for such packaging or the Goods leave the premises of the Company (whichever is earlier),

(2) Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, the title to the Goods comprised in each Contract shall not pass to the Customer until full payment with cleared funds of all monies due from the Customer to the Company under all Contracts between the Company and the Customer has been made, but, even though title has not passed, the Company shall be entitled to sue for the price of any Goods once payment has become due.

(3) Until such time as title in the Goods have passed to the Customer:

(a) The Company shall have absolute authority to retake, sell or otherwise deal with or dispose of all any or part of the Goods in which title remains vested in the Company;

(b) for the purpose specified in section 10(3)(a) above the Company or any of its agents or authorised representatives shall be entitled on reasonable notice during normal working hours to enter upon any premises in which the Goods or any part thereof is installed, stored or kept, or is reasonably believed so to be;

(c) The Customer, as the Company's fiduciary agent and bailee, shall store and maintain the Goods in a good and stable condition (at no cost to the Company) keep the Goods separate from those of the Customer and any third party or otherwise denote the Goods in respect of which property remains vested with the Company in such a way that the same can be recognized as the property of the Company;

(d) The Customer shall insure and maintain comprehensive insurance of the Goods to the full replacement value thereof against all risks.

(4) The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Company, but if the Customer does so all monies owing by the Customer to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.


11 Limitations on the Company's Liability
(1) The Company accepts no liability in respect of the Services, Goods and the Customer's Materials except as is provided for in section 11 and section 12 hereof.

(2) Subject to section 12, notwithstanding anything contained in these Terms of Trading (other than section 12) or the Contract in no circumstances shall the Company be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof,
* for any loss of profit, business, contracts, revenues or anticipated savings, or
* for any special, indirect or consequential damages of any nature whatsoever.

(3) (a) If the Customer has a complaint alleging any defect in the Services or Goods supplied by the Company, the Customer must inform the Company in writing of such complaint within 21 days of delivery to the Customer or its agent;
(b) No claim will be accepted if attributable to any of the following:
* defects in the Customer's Materials;
* Normal loss of quality attributable to any transfer process; or damage in transit.
(c) If such complaint is accepted then the Company shall, at its option, provide the Services again free of charge to the Customer but otherwise on the same conditions as the original Contract, or reimburse the Customer the amount paid to the Company under the Contract for the Services and Goods.

12 Unfair Contract Terms Act
(1) If and to the extent that section 6 and/or 7(3A) of the Unfair Contract Terms Act 1977 applies to the Contract, no provision of these Terms of Trading shall operate or be construed to operate so as to exclude or restrict the liability of the Company for breach of the applicable warranties as to title and quiet possession implied Into the terms and conditions of the Contract by section 12(3) of the Sale of Goods Act 1979, or section 2(3) of the Supply of Goods and Services Act 1982, whichever Act applies to the Contract.

(2) Where the Customer is a natural person and if and to the extent that section 2(1) of the Unfair Contracts Terms Act 1977 applies to the Contract, nothing in these Terms of Trading shall operated or be construed to operate so as to exclude or restrict the liability of the Company for the death or personal injury caused to the Customer by reason of the negligence of the company or of its servants, employees or agents.

13 Termination
If the Customer becomes insolvent or in the opinion of the Company is likely to go into bankruptcy, receivership or liquidation, or make default in or commits a breach in the Contract, the Company may forthwith on written notice, to the Customer terminate the Contract without incurring liability to the Customer and without prejudice to the Company's rights which may have accrued up to the date of termination.

14 English Law
The laws of England shall apply to the Contract, and the Company and the Customer hereby irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

15 Assignment
The Contract is not assignable by the Customer without the written consent of the Company, but the Company may without consent assign or sub-contract or any of its rights and obligations hereunder.

16 Force Majeure
The Company shall be under no liability for any delays or failure to perform the Contract in the event that such delay or failure to perform arises from or is caused by and actual circumstances beyond the Company's reasonable control including (but not limited to) acts of God, legislation, war, fire, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a trade dispute or owing to any inability to procure materials required for the performance of the Contract.

17 Notices

(1) Any notice shall be made in writing and either faxed, delivered or posted in a first-class prepaid envelope to the Customer's or Company's address as shown respectively on the order and the acceptance of order or failing those and in the cases of notices to the Customer to the facsimile number or address at which the Company reasonably believes the Customer to be residing or carrying business.

(2) Notices and notifications to the Customer shall be made either orally to the Customer or its Agents or employees, by email to an email address notified to the Company, or by delivery of first class pre-paid post or air mail as the case may be to the Customer's address as notified to the Company.

(3) Any notice given orally or delivered shall be deemed effective immediately, any notice sent by email or fax shall be deemed delivered on the next business day and any Notice served by post shall be deemed effective when such Notice would have been received in the normal course of the post.

18 Waiver
(1) Any indulgence granted by the Company to the Customer and any failure by the Company to insist on strict performance of these Terms of Trading or any Contract shall not be deemed a waiver of any of the Company's right to remedies nor be a waiver of any subsequent default by the Customer.
(2) The invalidity in whole or in part of any section in these Terms of Trading shall not affect the validity of the remainder of such section or these Terms of Trading.